Care Services
We provide domiciliary care in your own home. Rachel Cares Ltd offers you the option to stay at home with support tailored to meet your needs. Whether you are elderly, convalescing or disabled or just in need of a little extra assistance with tasks you find tough, our fully trained, experienced staff will be there to help. We recognise the individuality of each and every client and we work with you and your family to develop a personalised Support Plan to achieve your desired outcomes. Our Carers are fully trained in the use of mobility equipment and receive comprehensive training, supervision and support.
Personal Care
Domestic Care
Companionship
Dementia Support
End of life care
"Well done to the Manager and her team my mother is feeling much better every day since you guys have done your magic. She looks forward to you calling to look after her. If there is anybody out there who is unsure about the way these guys care for the elderly, trust me after a little while you can relax and not worry about a thing we are well happy with your care. 100% thank you!"
“What an exceptional service Rachel Cares Ltd offer and provide! I highly recommend them, as Rachel and her team are superb in what they do! All carers are patient, friendly, kind, gentle and professional. I really don’t know how we would have coped without their initial help! My mother looked forward to their visits and was greatly supported with their wonderful care and reassurance! Thank you to each and every one of you!”
“I can highly recommend, wouldn’t want anyone else but the team from Rachel Cares Ltd. They are all amazing with my father."
"I think you’re all marvelous looking after my mother as you do. Over and above what anyone could expect."
Why Choose Us?
At Rachel Cares, we provide exceptional home health care services in the Porthcawl area. We care about all of our clients, and offer extensive home care services to make sure they feel as comfortable as possible in their own homes. Get in touch and speak with one of our home care representatives today!
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Excerpts from latest CIW inspection report (March 2023)​
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People and their representatives provided us with consistently positive feedback regarding the service they receive and the care workers who provide their care and support.
“Communication with them is great. I can call any time and they’re always there. They have never turned us down with any requests. I trust them completely”
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People are treated with dignity and respect by a stable team of care workers.
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Feedback from people and their representatives suggests care workers provide care and support in a respectful manner, showing consideration and kindness.
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People are treated as individuals.
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The service recognises each person it supports has a set of needs unique to them and delivers person-centred care and support which meets these needs. Personal plans are outcome focused, clear and concise.
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People receive a person-centred service and have care documentation focusing on their personal outcomes and detailing strategies on the best ways of achieving them.
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